Please read these terms carefully before registering or using any ink789 services. By creating an account, you are deemed to have read, understood, and agreed to all provisions stated herein.
These terms are written to protect players, not to work against them
Every rule at ink789 is written in plain language that any player can understand — not legal jargon designed to confuse. There are no hidden terms crafted to put you at an unfair disadvantage.
All ink789 member funds are held separately from the company's operational funds. This means your account balance is always available for withdrawal regardless of business conditions — your financial security is our absolute priority.
Ink789 is committed to processing all valid withdrawals in under 5 minutes to Malaysian e-wallets such as Touch 'n Go, GrabPay, and Boost — or within 15 minutes to bank accounts via DuitNow and FPX.
All slots at ink789 use RNG technology certified by independent international auditing bodies. Live Casino games are streamed live without any manipulation. Every player, regardless of deposit amount, receives equal and fair treatment.
Ink789 provides self-limitation tools — including deposit limits, betting limits, and self-exclusion — to all members at no charge. The mental and financial wellbeing of our players is a core part of ink789's social responsibility commitment.
The ink789 support team is available to assist you at any time — 24 hours a day, 7 days a week, 365 days a year — in Bahasa Malaysia. Any enquiries regarding these terms can be directed to our team for prompt clarification.
Welcome to ink789. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "Player") and ink789 ("Company", "we", "platform"). By accessing the ink789 website, registering an account, making a deposit, or using any service offered by ink789, you explicitly agree to be bound by all provisions set out in this document.
These Terms should be read in conjunction with Privacy Policy and the page Responsible Gaming ink789, all of which together form the entire agreement between you and the platform. If you do not agree with any part of these terms, you are required to refrain from using ink789's services.
Important Note: Continued use of the ink789 platform following any amendments to the Terms is considered automatic acceptance of the revised Terms. ink789 will notify members of significant changes via email or in-platform notifications. You are responsible for reviewing this page periodically.
To be eligible to register and use ink789's services, you must meet all of the following requirements at the time of registration and throughout your membership:
Ink789 reserves the right to request identity verification documents (KYC) at any time to confirm your age and identity. Failure to provide the requested documents within the specified timeframe may result in a temporary suspension of your account until the verification process is complete.
The registration process at ink789 is designed to be simple and quick — taking less than two minutes to complete. However, there are responsibilities you will need to fulfil in relation to managing your account after successful registration.
You are solely responsible for keeping your ink789 account password and login credentials confidential. Avoid accessing your ink789 account on public devices or unsecured Wi-Fi networks. ink789 recommends using a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — and changing it regularly. If you suspect unauthorised access to your account, contact the ink789 support team immediately.
All names, dates of birth, phone numbers, and bank or e-wallet details registered at ink789 must be accurate and belong to you personally. Withdrawals will only be processed to payment methods registered under the same name as your ink789 account. Any attempt to withdraw funds to a third-party account will be rejected and may result in further investigation.
Ink789 strictly enforces a one-account-per-player policy. This applies to situations where multiple members share the same device, IP address, or banking details. If you live with a family member who also uses ink789, please contact our support team for guidance on how to register correctly to avoid unintentional fraud flags.
Ink789 accepts deposits and processes withdrawals through a range of popular and secure Malaysian payment methods. All financial transactions are processed with 256-bit SSL encryption to ensure the security of your data.
Accepted deposit and withdrawal methods at ink789 are:
The minimum deposit at ink789 is RM 10 per transaction. The minimum withdrawal is RM 30. Maximum daily deposit and withdrawal limits may vary depending on your account verification level — members who have completed the full KYC process are eligible for higher limits. For details on specific limits, please refer to the "Account" section after logging in or contact the ink789 support team.
Deposits are credited to your ink789 account balance instantly or within a few minutes, depending on the method used. Withdrawals to e-wallets such as Touch 'n Go, GrabPay, and Boost are processed in under 5 minutes. Transfers via DuitNow or FPX to a bank account may take between 5 and 15 minutes depending on the respective bank's system. All approved withdrawals are final and will not be reversed except in cases of confirmed fraud or a breach of terms.
Anti-Money Laundering Policy: ink789 is fully compliant with anti-money laundering (AML) regulations. All funds deposited into an ink789 account must come from legitimate sources. ink789 reserves the right to request supporting documents to verify the source of funds if a transaction is deemed unusual. Withdrawals are only permitted to the same or equivalent payment method used for the original deposit, in accordance with KYC requirements.
Ink789 offers a variety of bonuses and promotions from time to time to reward member loyalty and welcome new players. All bonuses are subject to the wagering requirements (rollover) specified for each offer.
Every bonus received at ink789 comes with separately stated wagering requirements. A rollover requirement means you must wager the bonus amount (or the bonus plus deposit amount, depending on the bonus type) a specified number of times before any winnings derived from that bonus can be withdrawn. For example, an RM 50 bonus with a 10x rollover requirement means you must place bets totalling RM 500 before the bonus balance can be converted into withdrawable cash.
Ink789 uses advanced detection systems to identify bonus abuse. Any attempt to exploit promotions through unfair means is considered a serious breach of these Terms and will be dealt with in accordance with Section 8 (Account Closure).
All bets and games on ink789 — including slots, Live Casino, Sports Betting, progressive jackpots, and virtual sports — are subject to their respective game rules available within the platform, as well as the general rules set out here.
All game outcomes generated by the ink789 system are final. For slots, this means any RNG result already displayed on your screen is the official outcome and cannot be disputed unless there is clear evidence of a system technical failure. For Live Casino, the live stream recording serves as the official reference in any dispute. For Sports Betting, results accepted by ink789's recognised sports data provider are final, even if they differ from news sources you may have consulted.
In the event of a technical failure or system disruption during a game session, ink789 will review the system logs and determine the appropriate course of action — including voiding affected rounds and returning credits to the player's account, or recognising the result if the round had been fully completed prior to the failure. ink789's decision in such matters is final.
For the Sports Betting section of ink789 — covering the EPL, Malaysia Super League, badminton, and other popular sports — confirmed bets cannot be cancelled by the player. In the event of a postponed, cancelled, or rescheduled match, bets will generally be voided and credits refunded unless the specific betting rules for that sport state otherwise. ink789 sources data from internationally recognised sports data providers and accepts no liability for any inaccuracies on the part of those providers.
To ensure a fair and safe experience for all ink789 members, certain behaviours are strictly prohibited and may result in disciplinary action, including account closure and forfeiture of remaining balances:
Ink789 reserves the right to suspend or close any account at any time where there is reasonable cause to do so. This includes, but is not limited to, the following situations:
When an account is closed due to a terms violation, ink789 reserves the right to forfeit all bonus balances and winnings associated with that violation. Original deposit balances unrelated to the violating activity will be returned upon completion of the investigation.
If you wish to voluntarily close your ink789 account, please contact our support team by email at support@ink789.run. Any remaining balance will be processed for withdrawal to your registered payment method within a reasonable timeframe after the request has been submitted and verified.
By registering an account with ink789, you acknowledge and agree that online betting and gaming carry real financial risk. ink789 provides the platform and its services on an "as is" basis and makes no guarantee that you will profit from using the platform.
Ink789 is not liable for any financial losses incurred by players as a result of betting or gameplay decisions — including losses from slots, Live Casino, Sports Betting, jackpots, or virtual sports. All betting decisions are the sole responsibility of the player.
Ink789 is also not liable for losses caused by internet disruptions on the player's end, player device failures, or any circumstances beyond the ink789 platform's technical control. However, should a failure occur on the ink789 system's end, we will take appropriate steps to fairly restore the situation for affected players.
Important Reminder: Online gambling is meant to be enjoyed as entertainment, not as a source of income. Never wager money you cannot afford to lose. ink789 encourages all members to set personal limits and play responsibly.
Ink789 takes our social responsibility seriously. We provide a range of tools to help members play within healthy and safe limits:
To enable any of these tools or to discuss your support needs, please visit the Responsible Gaming us or contact the ink789 support team directly.
Ink789 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Significant amendments will be communicated via in-platform notifications or by email to the address registered on your account.
Amended Terms take effect immediately upon being published on this page unless otherwise stated. The "Last Updated" date at the top of this page will be revised each time an amendment is made. It is your responsibility as an ink789 member to review the Terms periodically. Continued use of the platform following any amendment constitutes acceptance of the revised Terms.
If you have any enquiries, concerns, or complaints regarding these Terms & Conditions, the ink789 support team is ready to assist. All communication is conducted in Bahasa Malaysia for the convenience of local players.
The fastest way to get a response is via live chat, available when you are logged into your ink789 account. For more detailed or formal enquiries, please email us at support@ink789.run — we are committed to responding within 24 hours.
The ink789 support team operates 24 hours a day, 7 days a week, 365 days a year — no holidays, no downtime. Member well-being and satisfaction is our number one priority.
Effective Date: These Terms & Conditions are effective from January 2026 and supersede all previous versions. Any dispute arising from or relating to the use of the ink789 platform will be resolved in accordance with ink789's official complaints procedure and is subject to the jurisdiction in which the platform operates.
Register a free account at ink789 in just 2 minutes and access over 500 curated games — slots, Live Casino, EPL Sports Betting, progressive jackpots, and Virtual Sports 24/7. Minimum deposit is only RM 10.